I'm Over Quota - What do I do?

What does it Mean?

In order to insure resources are available for all users SVPAL imposes a Disk Storage Policy. Those who exceed disk quotas may incur disk usage changes. Extreme cases of excess usage may experience data loss.

Email Inbox

Your SVPAL account allows you to keep up to 20MB of email and files on SVPAL. You are expected to delete email in your email inbox to keep your account in compliance with the 20MB quota. If you exceed your soft quota, you may incur a disk usage charge.

You may avoid disk usage charges by downloading email on a regular basis.

Text Login

If you are over quota on your email inbox, you need to login and access your email. Delete messages that you don't need, especially large messages. Messages containing attachments such as pictures can be quite large. These are good candidates for deletion. Note that the mail program does not delete these messages immediately, but merely marks them for deletion. When you exit the mail program it "expunges" your mailbox by removing those messages marked for deletion.

PPP Login

If you are using POP to access your email you need to make sure you have set up your email program to delete messages from the server after they have been downloaded. Otherwise, your email will accumulate on the SVPAL mail server until you go over quota.

Thunderbird, Mozilla, Netscape

If you are using Thunderbird, Mozilla, or Netscape to read your email check your email download settings and make sure that the "Leave message on server" is not set.

Outlook Express

If you are using Outlook Express to read your email you can check your download settings by selecting the "Tools" menu and selecting "Accounts". In the pop up window, click the "Mail" tab, the select your SVPAL mail account (i.e. "pop.svpal.org"). Then click the "Properties" button to pop up a window for editing your SVPAL mail properties. On this dialog select the "Advanced" tab and look under "Delivery" for the "Leave a copy of messages on server" option. Make sure this option is unchecked. Click the "OK" button to save, then again on the "Accounts" dialog. Now after email is downloaded, it is deleted from SVPAL's mail server.

Other Email Software

If you are using other software to read your email you should check your download settings to insure that email is deleted from SVPAL's mail server after it has been downloaded to your personal computer. Check your software documentation for information on how to change this setting.

Account Folder

Your SVPAL account allows you to keep up to 20MB of email and files in your account. This storage may be used to store email messages, saved email, personal web site files, Usenet news, or any other file storage you require.

You may avoid disk usage charges by monitoring your usage and deleting unneeded files.

Text Login

If you are a text mode user there are four places to check for files to delete. You may have files in your top level Account folder. These may be files you've downloaded or uploaded to your account. You may have saved email stored in the Mail sub folder. You may have saved Usenet news stored in the News sub folder. You may have files in your personal web site stored in the public_html sub folder.

PPP Login

If you are a PPP dialup user you may have added files to your personal web site stored in the public_html folder. Or you may have uploaded files to your account via FTP. Check for files in these two folders that you can delete. You can use FTP to delete these files. You may also use the SVPAL menu interface to delete files.