Mozilla Thunderbird Email Setup for SVPAL

The following instructions guide you through setting up Mozilla Thunderbird email for accessing your SVPAL email account. If you are using a different version of Thunderbird or on a platform platform other than Windows, the steps may be slightly different, but you should be able to follow along.

We have enabled auto-configuration support for Thunderbird, which greatly simplifies the setup process. Simply supply your name, email address, and password to the setup window and Thunderbird sets up the correct working configuration. Simply click Done to complete the configuration. [updat 10/30/2016].

If your SVPAL email has been working but you need to enable SMTP AUTH, then click the link above for instructions on how to enable SMTP AUTH. SMTP AUTH will be required in the near future.

Follow the instructions for Outlook Express if you use that software.

Follow the instructions for Mac Mail if you use that software.

Follow the instructions for Eudora if you use that software.

If don't have Thunderbird installed on your computer, can obtain it from SVPAL's download page. SVPAL recommends Thunderbird for your email client.

To add your SVPAL email to Thunderbird, go to the settings display, look under Accounts and find Create a new account:, click on the Email link.

Alternatively, you may add your SVPAL email to Thunderbird with the File menu. [You may need to tap the "alt" button to get the menu bar to appear at the top left of the window.] Choose File -> New -> Existing Mail Account....

On the Welcome to Thunderbird select Skip this and use my existing email.

On the Mail Account Setup window enter your name, your SVPAL email address and your SVPAL password. Check the Remember password box. Then click the Continue to proceed

At this point "Looking up configuration..." appears on the window as Thunderbird tries to automatically configure the email setup for you. We have provided configuration support for Thunderbird, so should provide the correct settings.

At this point Thunderbird displays the configuration it has determined. Modern versions of Thunderbird ( > 3.0) should automatically get the correct configuration. You can click Done and you are done:

  • Incoming: IMAP,, STARTTLS
  • Outgoing: SMTP,, STARTTLS
  • Username: YOUR-SVPAL-USER-NAME (eg. janedoer)

If you values are different, click Manual config to correct the configuration.

Now update the configuration below to look like what is shown in the image below.

  • Choose Incoming IMAP
  • Choose Server hostname
  • Choose Port 143
  • Choose Authentication Normal password


  • Choose Server hostname
  • Choose Port 587
  • Choose Authentication Normal password

Click the Re-test button to validate your configuration. If you get no errors, then click Done and you are done.

Enabling SMTP AUTH for Mozilla Thunderbird

In this section we enable SMTP AUTH and TLS. SMTP AUTH allows you to prove you are a legitimate subscriber by providing your username and password when you send email. This prevents outsiders (mostly SPAMmers) from using our servers to send their SPAM messages. TLS encrypts communication between your computer and our mail server. This keeps your password secure and provides some privacy protection for your email messages.

Follow the instructions for Outlook Express if you use that software.

Follow the instructions for Mac Mail if you use that software.

Follow the instructions for Eudora if you use that software.

Your email account should show up under folders on the left. If there is no account listed, you should go back to the beginning of this page to create an account. Right-click the mouse over the account name and up pops a menu. Select Properties from the menu.

Here we enable TLS for retrieving email to provide security for your password and privacy for the email you download.

On the Account Settings window, select Server Settings under the account name. Then on the right side inside the Security Settings box, under Use secure connection, check TLS. Then on the left side, click Outgoing Server (SMTP).

Here we are modifying the settings for sending email.

For Outgoing Server (SMTP) Settings click on the entry containing, then click the Edit button.

Here we change the port for sending email to 587 and enable TLS security. Some ISPs block access to port 25 and port 25 sometimes gets very busy. Port 587 is only available to subscribers so it provides better service. Again TLS encrypts your communications with the email server, thereby protecting your password and providing privacy for your email.

Now on the SMTP Server window and under Settings, change the Port to 587. Under Security and Authentication check the Use name and password option. Under Use secure connection, check the TLS choice. Click the OK button to finish.

Click on the Get Mail button of the main Thunderbird to connect and retrieve your email.

You will be prompted for your user name and password. You may optionally check the Use Password Manager to remember this password to have Thunderbird remember your password. You should not use this option on computers that are not physically secure, such as at a library.