Silicon Valley Public Access Link

SVPAL: Privacy Statement

Privacy Policy

  • SVPAL is firmly committed to protecting the privacy of our users.
  • SVPAL collects personal information only at the time an account is opened. This information is limited to: name, address, telephone numbers and email address. An initial date, and renewal dates are also collected. These items are required for identification and billing purposes.
  • The collected personal information is not shared with any outside organizations or individuals.
  • SVPAL email addresses are not are not shared with any outside organizations or individuals.
  • The information, however, may be made available to law-enforcement or other agencies which lawfully make demands for the information.
  • The collected information is maintained in a secure location. Only a limited number of SVPAL personnel with a bona-fide "need to know" may access the information.
  • SVPAL may periodically survey users on a voluntary basis, to determine services used and/or desired, and general demographic information. The survey results are aggregated in-house and used to justify services provided by SVPAL partners. No personal information is divulged during this process.
  • Information which users place into their .plan and/or .project files is publicly accessible. Caution is advised.
  • Users may update their registration information by sending a written request to Silicon Valley Public Access Link
  • SVPAL
    PO Box 5052,
    San Jose, CA 95150

    Questions regarding this privacy policy may be directed to the above address, or to: support AT svpal.org

  • SVPAL's systems collects some limited information on resources consumed by users including, time of login, length of session, disk storage consumed, email sent or received, etc. This information is used to compute statistics on usage and for diagnosing problems on the system. This information is not shared with outside organizations or individuals with the exception of aggregated statistics. No personal information is divulged during this process.
  • SVPAL's systems collect a limited amount of information on visitors, including your IP address, time of access, web pages accessed, etc. No personally identifiable information is collected. This information is used to compute statistics on usage and for diagnosing problems on the system. This information is not shared with outside organizations or individuals with the exception of aggregated statistics. No personal information is divulged during this process.
  • SVPAL reserves the right to revise this policy at any time, and in any manner. Notice of revision will be posted on our web site, and in the opening messages at login.

Data Security

SVPAL is committed to Data Security and has security measures in place to protect against the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party hackers from illegally obtaining this information.